Gertec has a specific EFT support team. Contact us by phone +55 (11) 2173-6580 or (11) 2173-6550.
Gertec has a specific EFT support team that can be contacted at 0800-727-9996.
To place your order for a Pin pad, simply go to the link www.gertec.com.br/caixaaqui/ and fill in the details. Click to purchase your Pin pad and then make your payment through PagSeguro.
As soon as your device is invoiced by our factory, you will receive a XML file at the e-mail address that was entered in the registration form. From this date, the delivery time (transportation) is up to 10 working days.
The delivery time is up to 21 days from the date of receipt of an Order for a CNPJ that is already authorized to operate as Caixa Aqui Web, except for the North Region where it is up to 30 days.
No. Gertec only sells the PINpad PPC900 USB (code 700.0102.0). To purchase other devices, please consult your branch’s Channel Supervisor who will be able to advise you
Contact the Channel Supervisor of your relationship branch for guidance or call CAIXA’s technical support (Caixa Aqui Web option): 0800-724-5555.
Gertec Support to Caixa Aqui Web is restricted to the communication test software and the PINpad USB driver available in our Driver, Manual and Software area on our website. Download the PPC900 Communication Test Software Download the PPC900 USB Driver Caixa Aqui Web
In these cases, it will be necessary to send the device to our technical assistance in São Paulo. To send the device for repair, please contact us informing what happened and your CNPJ at the e-mail address: Caixaaquiweb@gertec.com.br for guidance.
Gertec has a specific EFT support team. Contact us by phone +55 (11) 2173-6580 or (11) 2173-6550.
Gertec has a specific EFT support team that can be contacted at 0800-727-9996.
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